As a homeowner, you place the quality, safety and overall look of your home in the hands of complete strangers – that’s why it’s normal to be picky and thorough – and that shouldn’t end there. Here at Up and Above Contractors, we encourage homeowners to be in charge and assertive when selecting a good contractor for any home improvement project. You can’t afford to entrust your home to inexperienced workers.
So observe, assess properly and ask the right questions:
Are they on time?
Certified and professional roofing contractors in Sparta NJ know that this is the most basic requirement in their job; to treat every homeowner the best possible way, and to make sure he or she is satisfied with the work done. This begins with being on time. Aside from basic courtesy, being on time or better yet, earlier in every appointment, displays a contractor’s professional demeanor.
Are they aware of your project details, and preferences?
Stating your preference is one thing, and their knowledge with what that preference is, is another. For instance, when you are having a roof replacement, consider asking the contractor how they understand what you want done.
In this way, you’ll easily figure out if it’s plain miscommunication or total indifference on the contractor’s part. This will also help you realize if you are working with an amateur – which doesn’t mean you won’t acquire their service forever – it’s just that who doesn’t want a guaranteed good job done in their home?
How is their product knowledge?
Now this is where it gets tricky. A good contractor and worker knows the kind of job that they offer as a company, but a better contractor and employee knows how to apply their working knowledge into practice. Roof installation or replacement is not a one-size-fits-all kind of thing. You need to survey the home’s exterior, existing material, homeowner preference and more.
Do they communicate well?
One key to a successful home improvement project is clear communication. It doesn’t have to be a talk-while-working kind of thing, just enough communication to let you know as the employer what’s happening and how much time it would take to finish. This also helps you clarify if there’s anything that needs to be done on your part, like furniture that needs to be moved away, or probably your dog that needs to be taken out right away, for his own safety.
How do you gauge their honesty?
You, me, we are not mind readers. So how do you know when your contractor is telling the truth, since a salesman’s job is basically selling their service? Behavioral analyst and body language expert, Dr. Lillian Glass writes in her book “The Body Language of Liars” that “when trying to figure out if someone is lying, you first need to understand how the person normally acts. Then you’ll want to pay careful attention to their facial expressions, body language, and speech patterns”.
Of course it’s still difficult to distinguish whose lying and who is not. You can do a background check, and interview previous homeowners that they’ve serviced to make sure that what your contractors say is not all fluff.
So there you go, make sure to trust and hire only expert Hopatcong NJ roofing contractors. For every job, Up and Above Contractors promises a professional job, at a fair price. Call us today and get a free in-home consultation and estimate.